State Farm® Insurance Agent Rob Curley

"Hi Beauty, thank you for taking the time to share this. I'm truly sorry for the experience you had when you called to add someone to your policy—especially the attitude and lack of help you described. That isn’t the level of service we aim to provide. I'm personally reviewing what happened internally to ensure we improve moving forward. If you’re open to it, please contact me directly so we can look deeper into the details and make this right. Our Agency hours are Mon-Thurs 9-6, Fridays 9-5. You can reach me at (215) 3610-0330 or email me directly at rob@rcurley.com. Again, please know that this is not our standard of service and look forward to discussing and resolving this when we speak. Rob Curley --- State Farm Agent "

"Jocelyn, Thank you so very much for your kind words about MaryAnn and her helpfulness and support! It is our goal as an Agency and as Good Neighbors to be there and help guide you through the growth steps in Life. We are lucky to have you and your roommate as customers and are here for you as you come upon both the everyday events as well as the milestone moments! We look forward to working with you along your journey! MaryAnn and I along with our entire Agency welcome you to our family!"

"Jose, thank you so very much for your kind words and thoughtfulness in highlighting our Agency and especially MaryAnn's helpfulness throughout the process of helping you with your insurance needs!! We are both fortunate and grateful to have customers like you!! It is always our goal to help people protect both themselves and their important things, but what we really strive to do is protect our customers futures by making sure they are properly prepared for facing the risks of everyday living along with the more potentially catastrophic events that life sometimes throws at us. I'm proud of what our Agency does to help and truly glad to have you join our family of customers. Please know we are here for you and like a Good Neighbor, ready to assist whenever you need us! "

"Hello Amy and Thank YOU for your very kind and thoughtful words for both our Agency and Christine!!! It is our Agency's mission to help and guide our customers to receive the best coverage and protection possible. We work very hard trying to truly understand the needs and concerns then develop a plan of action to make sure we are providing the best answers and peace of mind our customers are seeking. Being empathetic and enthusiastic is very important to the Agency/Customer relationship but being kind and truly caring is what makes our Team stand out from other Agencies! We take great pride is being Good Neighbors and having our customers best interests at heart is how we focus on doing just that. We are glad you joined our family and we are very grateful and fortunate to have you as a customer! We highly recommend you as a great customer!!!! Rob"

"Hello Catherine. Thank You for your kind words and very positive feedback on Christine! We always appreciate hearing from our customers and try our very best to assist and guide everyone with kindness, empathy and wisdom. It is a pleasure working with wonderful people who ask good questions and partner with us to find the best solutions. Christine does a terrific job or listening to concerns and guiding our customers to the appropriate coverages and protections that are right for them! We are fortunate to have you as a customer and like a Good Neighbor are here for you whenever you need us. Thanks again for your review. It means a lot to all of us! Rob Curley -- State Farm Agent"

"Thank you so much for the kind and uplifting review! While we appreciate all of our customers, those who have been with us for many years are especially dear to us! We strive each day to assist our policyholders by meeting then exceeding their needs and expectations every day. We are tremendously grateful for the trust placed with us and promise to do our very best to continue to earn your loyalty in every interaction we have. Our customers are our family and we sincerely appreciate all of them!! Thanks again for taking time to reach out in such a positive way. Nothing makes us happier than to make our customers feel like they are at home with us! We are honored to have you as a customer! Take care and stay well! Rob"

"Marian, thank you for your very kind words and for your years of loyalty to our Agency!! It is always our pleasure to work with you and we sincerely appreciate your business and enjoy our interactions! You are truly a fun and engaged customer which makes helping you even more gratifying. We take great pride in explaining and educating our customers and always try to deliver outstanding service during each contact with all of our customers. Like a Good Neighbor, we are here to assist and respond whenever you need us. We are fortunate to have you as a customer!! Thanks again, Rob Curley --- State Farm Agent "

"Thank you for taking the time to share your thoughts on the kindness and assistance you received while working with our Agency and Christine! She is indeed a caring and thoughtful person who loves helping others! We’re glad to know you’re satisfied with the service at our State Farm Agency and want you to know that if you ever have any questions or need assistance, we’re here to help!"

"Thank you for reviewing our State Farm office and the excellent work done by Christine! We’re thrilled to know you had a positive experience with our Agency since your satisfaction is our top priority! Everyone here appreciates your kind words and all of us are proud to serve you and all our customers! It's truly inspiring to hear that we have in some way, restored your faith in Insurance companies and we look forward to continuing to support your insurance needs. You mentioned telling your husband about us, we would love to see if we could assist him as well! Thank you again for taking time to highlight Christine! We are very proud of her! Rob"

"Christopher, thank you for your very kind words! We sincerely appreciate them. Additionally, your sentiments toward Maryann are not only very touching but have been echoed by many other customers!! Maryann goes over and above for all of our policyholders in her effort to assist and support them in each interaction. Her whole purpose is to handle any problems as quickly and efficiently as possible. Your kind comments made our day and we want to let you know how much we appreciate you! Thank you again and we are grateful for your loyalty and look forward to speaking with you in the near future! Rob"

"We’re thankful for your feedback! Yes, we agree, Christine is Super!!! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"

"We appreciate your review! We are delighted to know you had a great experience with MaryAnn and Christine. They are truly outstanding and are always willing to go above and beyond for all of our State Farm customers! While you are indeed in good hands with our Agency, the fact that you came upon our Agency by accident and stayed because of the great service and kindness you experienced, speaks volumes about the Good Neighbor effect of being with State Farm!! Catherine, if you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"

"Rebecca, Thank you for all your business and most of all for trusting us with your important possessions. We love our customers and appreciate them each and every day!! Stay safe and stay in touch!!"

"Mike, Thank you for your very kind words and the outstanding review!!! It's hard to have a bad day when we have great customers like you! We are here for you and appreciate your business!! "

"Shenell, Thank you for your very kind and thoughtful words regarding our team, especially Maryann and Dave!! We are truly fortunate to have you as a customer and take great pride in our ability to help everyone but especially young drivers who are at the mercy of people who love to take advantage of others. Our rates are very good but I truly believe our people are even better! We sincerely appreciate you and look forward to being your Insurance Agency for years to come!! Take care, stay safe as always, feel free to reach out if you need anything! "

"Linda, thank you for your kind words about Dave. He strives to help all who come his way. I am very grateful that you reached out and I will make sure he sees this wonderful review and I am sure he truly appreciates you taking time to comment on his efforts!!! Take care and thanks again for your support! Rob"

"Thank you Stephanie!!! We at the office all agree with you, Jodi is the Best!!! We sincerely appreciate you and your kind words. We strive each day to do our very best to assist you in every interaction and are honored and humbled to be your Agent! We always smile when we think of you. Stay healthy, safe and happy and enjoy the last few weeks of summer! Tell everyone we said hello. Thanks again, Rob"

"Thanks Mick! Feels like family??? It's cause you are family buddy!!! Thank you for your years of loyalty and support! We truly appreciate our customers and especially the ones that have been with us since the start!!! We try every day to do all we can to assist our policyholders then suddenly we wake up one day and realize that we're even better than that, we're friends and family!! We are grateful for you and wish you continued good health and much happiness! Rob"

"Hey Dezzy! Thank you so very much for the super kind and thoughtful words about our Agency Team! It's not always the case, but we've been Blessed to have so very many customers like you who are the nicest and kindest of people. We have always appreciated our customers and look forward to speaking and assisting them each and every day. They say the more sincere gift you give is a referral and you have been so kind to send your friends and family to our Agency! Helping people save money is very important but doing that and being able to become friends with your customers is truly a priceless benefit! Thank you again for your kindness and loyalty and looking forward to speaking with you soon kiddo!! Take care, stay healthy and be great in all you do! Rob"